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Accessing Databases and other electronic materials from Off-Campus
If you're having trouble accessing an e-book, online journal, database, or streaming media from off-campus, please use our form to report an access problem.
How to Connect from Off-campus (usual method)
Current UNH students, faculty, and staff may access most library resources, including databases, from off-campus:
- Navigate to the resource you want on the Library web site.
- You will be prompted for your UNH IT ID username and password
- Once verified, you will be forwarded on to your resource.
Once you have logged in, you can access databases and other electronic resources available through the library web site.
Alternative Method - UNH VPN
Connecting from Off-Campus Using the UNH VPN (alternative method)
Note for existing VPN users: the UNH VPN was updated October 2020. If you have not updated your VPN connection, follow the instructions from UNH Network Operations or refer to the UNH IT Knowledge Base.
It is not usually necessary to use the UNH Virtual Private Network (VPN) to access library resources from off-campus. However, when the usual way to connect is not working you may use the VPN which requires configuration to access library resources. First, install it on your computer:
- Read the Pulse Secure installation instructions.
- Note the instructions for download/installation and also a link to Optional Configurations. (You will need one of the optional configurations later in this process.)
- Follow the instructions to download and install the correct version for your computer.
- If you have installation issues, you can get help from the UNH IT Support Desk.
When Junos Pulse Secure is successfully installed, add the optional configuration:
- Open Pulse Secure. (On Windows, click on the icon in the system tray, then click on Open Pulse Secure)
- Click on the + sign in the Connections section of the window to add a connection.
- Enter a name for the configuration (e.g. All Traffic) in the Name box.
- Copy and paste this URL into the Server URL box: https://enterprise.vpn.unh.edu/login/all_traffic
- Click the Add button.
- Back in the VPN window, click on the Connect button for the "All Traffic" connection.
If you wish to use library resources while connected to the VPN, start Pulse Secure and use the "All Traffic" connection (or the name you used in Step 3, above.)
- If you’ve recently graduated or retired, your UNH single sign on credentials may still be your User ID and Password.
- If you have not logged into your account since our system upgrade in July 2019, you can contact us for help.
- If you’re currently employed or enrolled at UNH, please use the UNH Login option and log in with your UNH credentials.
Technical Support for Lexis/Westlaw/Bloomberg
Contact the law school's Westlaw Representative Holly Rush at firstname.lastname@example.org. Students can also contact Westlaw directly at (800) 306-9378 or by email at email@example.com.
Contact our LexisNexis representative, firstname.lastname@example.org, or contact LexisNexis customer support at 1-800-45-Lexis at anytime (24/7).
Contact Bloomberg Law customer support at 888-560-2529.
Information on Outages
USNH IT Systems Status
You can check the status of many major campus IT services (such as Box, Canvas, campus wifi, etc.) on the USNH Systems Status page. There is also a log of recent incidents and upcoming maintenance.